Long have we heard in the marketplace that great culture leads to profits. We have gone so far to say in our employment ads and recruitment efforts that “we are the best because we only hire the best” only to find out…this simply is not true. It begs to question; “Is your organization’s culture consistent with reality?” Let me explain.
In reality, we write out our mission statements and offer incentives on making it happen throughout our workplaces. However, studies show us that most employees…do not believe that the mantra of their workplace culture is accurately portrayed. According to Vital Smarts,
” Overall, the study, which surveyed more than 1,200 employees, managers and executives, found that employees have a much more negative view of their corporate culture than their bosses. And, the more senior a person is in the organization, the more positive their perception of their company culture.” – vitalsmarts.com*
What is the big disconnect? Honestly, I believe that it that, in reality, management isn’t in the seat of the employee on a regular basis. It is easy to make decisions and implement change when you aren’t the one being affected by it. Furthermore, it is easier to make the decision when you do not have to face the people that you make the decision about. Let’s face it, it is easy to make a “great culture” on paper, but far different than making a “great culture” in the actual workplace.
The truth be known, until management of any organization sits down and does the job of the person that they are trying to make happy, the creation of the perfect culture will fall flat. Here are few tips that I believe will help management of any organization to create a great culture;
“I’d still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the folks in the stores. Period.” -Sam Walton**
These are just a few things that we can do to help fix the culture in our organizations. There a lot more ways to make it better, but this is just a few thoughts from experience. When you have employees that are engaged, loving their company and their jobs sincerely, and a management team that produces rock stars, there are no ceilings to hinder you from great success.
** Retrieved 28OCT2017- “Sam Walton- Made in America.” Sam Walton- pp 230. Bantam; Reissue edition (June 1, 1993). ISBN 978-0553562835